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PRIVACY POLICY

How Footprints Uses Personal Data

This Privacy Policy will explain how our organisation uses the personal data we collect from you when you use our website.


TOPICS


  • What type of information do we collect?

  • How do we collect information?

  • Why do we collect such personal information?

  • How do you store, use, share and disclose your site visitors' personal information?

  • How do we communicate with our site visitors?

  • How do we use cookies and other tracking tools?

  • How can you withdraw your consent?

  • Privacy policy updates

  • Questions and contact information


WHAT TYPE OF INFORMATION DO WE COLLECT?


We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; the e-mail address you use to contact us. 


We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications), comments, feedback, blog reviews, and recommendations.


HOW DO WE COLLECT INFORMATION?


When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. 


Your personal information will be used for the specific reasons stated above only.


WHY DO WE COLLECT SUCH PERSONAL INFORMATION?


We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.


HOW DO WE STORE, USE, SHARE AND DISCLOSE SITE VISITORS' PERSONAL INFORMATION?


Footprintsconsulting.co.uk is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. 


Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.


We use the data you provide on the contact form on the website to contact you directly with the services we provide.


HOW DO WE COMMUNICATE WITH OUR SITE VISITORS?


We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and post.


HOW DO WE USE COOKIES AND OTHER TRACKING TOOLS?


We use cookies to:

  • provide a great experience for our users

  • contact our users who use our contact form to contact us

  • monitor, analyse and report on the performance, operation and effectiveness of our website

  • ensure our platform is safe and secure to use


We use Google Analytics to track how you use our website and to improve the services we provide.


The following links explain how to access cookie settings in various browsers:


To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.


HOW CAN YOU WITHDRAW YOUR CONSENT?


If you don’t want us to process your data anymore, please email us at hello@footprintsconsulting.co.uk


PRIVACY POLICY UPDATES


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 


QUESTIONS AND CONTACT INFORMATION


If you would like to: access, correct, amend or delete any personal information we have about you, have any questions about or would like a copy of this policy please email us hello@footprintsconsulting.co.uk.

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